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Poshmark reviews 2022: Is selling on Poshmark worth it?

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Poshmark is an online consignment shop, similar in many ways to ThredUp and Mercari. Sellers use the platform to list items for sale, which buyers then browse. When Poshmark launched, it was originally focused on clothing, accessories, and shoes, but the platform has since expanded to include jewelry, children’s toys, art, and home goods as well.

According to the site, there are more than 100 million items for sale on the platform, which consists of more than 60 million community members.

Interested in selling on Poshmark? Here's what you should know:

Is Poshmark a legit site?

Yes, Poshmark is a legitimate, safe, and reputable website. Launched in 2011, it’s been around for more than 10 years, which means it’s well-established and has policies in place to protect everyone who uses its platform.

Can you get scammed on Poshmark?

Poshmark is best described as an online marketplace or platform designed to connect buyers with sellers. This means that even though Poshmark is a legitimate business, there’s ultimately no guarantee that the individual buyers and sellers that use the site won’t try to pull a fast one on you.

With this in mind, Poshmark has created certain protections for both buyers and sellers to make it less likely that anyone gets ripped off.

On the buyer side, if you receive an item from a seller and it isn’t up to your standards—for example, if it’s damaged, the wrong size, or otherwise not as described—you can reject it, return it, and get your money back. Poshmark does not release your funds to the seller until you’ve “accepted” the item.

On the seller side, your shipments are protected so long as you use the prepaid shipping labels that Poshmark provides. 

One common complaint that sellers have, however, lies in the company’s returns policy. Buyers have the right to return an item if they deem it to be “not as described” in the listing. That means that if you as the seller overlook even a small imperfection (for example, a snagged thread) and didn’t include it in the description, the buyer could reject the item and return it for a refund. Poshmark tends to side with the buyer in these cases, so it’s important that you are very detailed and clear in your listings to avoid them.

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Poshmark reviews

Poshmark reviews on BBB 

Poshmark is not accredited with the Better Business Bureau. That being said, the BBB has given Poshmark a B rating. 

Customers have filed a total of 1,865 complaints with the BBB about Poshmark in the past 3 years. Poshmark has also received 470 customer reviews on the BBB website, with an average score of 1.09 out of 5 stars. Negative reviews include buyers who have had issues with sellers, sellers who have had issues with buyers, and both who misunderstand the way Poshmark works. Poshmark has made an effort to resolve complaints posted on the site or dispute claims it believes are misguided.

Negative reviews for Poshmark on Better Business Bureau website.

Poshmark reviews on Reddit

Many of the reviews that you’ll find of Poshmark on Reddit are rather dated, going back to 2018 or 2019. That being said, the discussion ranges from people raving about Poshmark to those complaining about the platform. There is a nice mix of both positive and negative reviews, which can help you see the pros and cons of selling (or buying) through the platform.

Poshmark review in Reddit thread.
Negative Poshmark review posted on reddit.
Mixed Poshmark review posted on Reddit thread.

Poshmark reviews on Trustpilot

Poshmark has an average rating of 1.4 stars out of 5 on Trustpilot, based on a total of 2,670 reviews. 82% of the Poshmark reviews on Trustpilot are “Bad,” while only 11% are “Great” or “Excellent.”

Negative Poshmark review on Trustpilot.
Positive Poshmark review on Trustpilot.
One-star Poshmark review on Trustpilot.

How does Poshmark work?

Selling on Poshmark is fairly straightforward:

  • Register for an account on the site
  • Take a photo (or photos) of the item you want to sell
  • Enter a description of the item
  • Set the price

If someone is interested in your item, they’ll buy it from you directly—there’s no auction involved. Poshmark will then send you a prepaid and pre-addressed shipping label, which you will need to affix to your package before sending.

Buying on Poshmark is also relatively simple:

  • Register for a free account
  • Browse or search for available listings
  • Buy items at listing price OR make an offer, which will be accepted or rejected within 24 hours (offers are binding)
  • Checkout using your preferred payment method

If the Poshmark seller doesn't ship your item within 7 days, you have the option to cancel. Poshmark will cancel any orders that take more than 21 days to ship.

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What fees does Poshmark charge?

Listing your item on Poshmark is free. It’s only once you’ve made a sale that Poshmark takes its cut. Poshmark’s fees depend on the value of the sale:

  • If your item sells for less than $15, Poshmark keeps $2.95
  • If your item sells for more than $15, Poshmark keeps 20% of the listing price

What brands sell best on Poshmark?

Because the vast majority of Poshmark’s buyers are women, you’ll probably find that women’s brands and women’s clothing generally sells better than men’s brands. That being said, men do use the platform, and women could always use it to buy for the men in their life. But it’s worth noting!

According to Poshmark’s internal data, users of different ages prefer different brands. For example:

  • Gucci, Adidas, and Brandy Melville perform best among Gen Z Poshmark users 
  • Nike, Madewell, and Anthropologie perform best among Millennial Poshmark users
  • Tory Burch, Kate Spade, and Patagonia perform best among Gen X Poshmark users
  • Coach, Michael Kors, and Eileen Fisher perform best among Baby Boomer Poshmark users

What you use Poshmark for:

Certain items perform better on Poshmark than others. That’s because people have come to expect that Poshmark will carry items that fall in certain categories. The categories below are some of the most popular on the site:

  • Clothing
  • Handbags
  • Accessories
  • Makeup
  • Shoes

What you should not use Poshmark for:

At the same time, buyers don’t typically turn to Poshmark for certain categories of items. While you can list these items on the site, you may find it harder to sell for the price that you’d like:

  • Diamonds
  • Jewelry
  • Watches

Learn more about alternative ways to sell your diamonds, jewelry, watches and gold, including branded pieces like David Yurman.

Our No. 1 recommendation for selling gold, silver, diamonds and other fine jewelry or metals is CashforGoldUSA. With an A+ Better Business Bureau rating, 24-hour payment and free door-to-door trackable FedEx shipping insured up to $100,000, CashforGoldUSA has been found by a Fox Business News investigation to pay three-times its competitors.

Read our CashforGoldUSA review, or get a free estimate on your jewelry with their caclulator now >>

How to sell on Poshmark

Selling on Poshmark is pretty straightforward. All you need to do is:

  1. Create an account
  2. Click “Sell on Poshmark” to get started
  3. Enter a title for your listing, including keywords that buyers are likely to search for
  4. Enter a description for your item. Be as detailed as possible.
  5. Upload photos and/or video of your item. If the item has any damage or imperfections, be sure to show those and document them here to reduce the likelihood of a return later on.
  6. Categorize the item.
  7. Enter the quantity, whether you are selling one or multiple pieces.
  8. Enter the size.
  9. Note the brand, color, and whether or not the item is new with tags still attached.
  10. Enter the original price, and your asking price.
  11. And you’re done!

Is selling on Poshmark worth it?

Because of its high fees — especially on sales under $15 — and low ratings on review sites, you’re probably better off selling your items locally through a consignment or thrift store. A $2.95 fee on a $10 sale, for example, means you’re forfeiting nearly 30% of your sale. And the 20% fee on sales above $15 is also high compared to sites like Mercari, which charges just 10%.

That being said, in exchange for the fee, Poshmark handles the financial transaction, provides shipping, and acts as a customer support team for your sale. Ultimately, it’s up to you to decide whether this is worth the price. 

If reviews from others were any indication, you might want to think twice. Poshmark has a score of 1.5 out of 5 stars from both SiteJabber and Trustpilot, and has a B rating through the Better Business Bureau.

What are the benefits of selling on Poshmark?

Many sellers on Reddit say they enjoy using the platform and the extra money they make on items they would have otherwise donated or thrown away. Users like its community feel and that they can share and promote their items to get more sales. These are some other benefits:

  • Poshmark prohibits price gouging 
  • You can trade items with other sellers
  • The selling process is fairly streamlined
  • You will probably make more than if you sold at a brick-and-mortar consignment store (because you’re selling direct) 
  • Poshmark supports its sellers and will require photo verification from buyers who report an issue with their order

One seller said she’s made about $400 on 35 items since June 2020 and offered this advice to other sellers: 

“Just remember to “share” your items often so they stay at the top of the listings. If you have a small closet, this will go pretty fast. But I do believe the more items you have listed, the more chance you have of selling something. You can search similar items by what's sold in the past and for how much, so you have an idea on where to list (I usually list above the sold prices) and then you can lower as you need to.”

Another Poshmark seller noted that she uses professional cover photos of her items (usually pulled from where the item was originally sold) and includes a lot of personal photos of her items to show buyers she’s legit:

“Exterior, interior, tags, and every single little imperfection you can find. Measurements are good to get too, but not always necessary–just make sure you have the item accessible in case a potential buyer asks for them. Another helpful tip is to find the name the original item was sold under, and try to match the listing title to the original retailer's. For example, if I'm selling a cotton flannel shirt that Madewell sold as the “Felicia” shirt in the color “blue tide”, my title would read “Madewell Felicial cotton flannel shirt in Blue Tide”. Essentially, follow the formula of “[Brand] [Product Name] [Fabric] [Product Type] in [Product Color].”

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What are the negatives of selling on Poshmark?

Many Poshmark reviews from sellers complain about delays during the item verification process. This can lead to delayed payments since Poshmark won’t pay you for your items until they’ve made it to the buyer’s door. That means buyers often blame sellers for delayed items and try to cancel. These are some other negatives of selling on Poshmark: 

  • Temptation to buy items while you’re on the site
  • Long preparation process to photograph items and upload info
  • Items may take a long time to sell if you don’t have a big following

Poshmark’s Heart & Hustle Community Fund

Poshmark recently established a $500,000 annual community fund to support its top sellers in their business ventures. Each quarter of the year, 12 sellers who have sold 125 listings in the qualifying 3-month period will receive $5,000 grants. Poshmark is also giving out $500 grants to 130 sellers who sold 10 listings.

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Poshmark vs. ThredUp

Trying to decide which platform to use? Here is what users say about Poshmark vs Thredup on Reddit:

Poshmark vs. Mercari

Mercari is a similar community where members buy and sell used goods. Read our Mercari review and see what Reddit says:

Poshmark vs. eBay

Here is what buyers and sellers say about selling on Poshmark vs eBay:

What is Poshmark like for the buyer?

Numerous Poshmark reviews from buyers mention delivery issues and difficulty receiving refunds. One user on Trustpilot said she wanted to cancel her items after 10 days with no processing or shipping activity but wasn’t given the option and hasn’t been able to reach customer service for a refund:

“Why is this not advised to clients BEFORE you take their money? Knowing you don’t give an option to Cancel? I have yet to see merchandise and still no option to return my funds… 4 emails and messages from reps that it’s available to me.. FALSE! I will continue to write until I have to get legal help to get my money back!!”

Several buyers note that items pictured often don’t resemble items delivered:

“I requested for a return due to the item I recently purchased that did not match the description on the listed sizing, but poshmark sided with the seller. It is so sad because I purchased a lot of items from this website, I do all my shopping in this site 95% of the time. Poshmark does not care about the buyer, they only care about their profit. This website has no heart. Do not use this platform.”

To save yourself from an unpleasant experience buying on Poshmark, make sure you read the “Love Notes” section of any seller you’re thinking about buying from. Look for reviews that seem legit (and preferably sellers that have a lot of them).

Looking for ways to earn more money: Read our list of highest-paid careers without a degree.

Is Poshmark a legit site?

Yes, Poshmark is a legitimate, safe, and reputable website. Launched in 2011, it’s been around for more than 10 years, which means it’s well-established and has policies in place to protect everyone who uses its platform.

Can you get scammed on Poshmark?

Even though Poshmark is a legitimate business, there’s ultimately no guarantee that the individual buyers and sellers that use the site won’t try to pull a fast one on you. With this in mind, Poshmark has created certain protections for both buyers and sellers to make it less likely that anyone gets ripped off. On the seller side, your shipments are protected so long as you use the prepaid shipping labels that Poshmark provides.

What brands sell best on Poshmark?

Because the vast majority of Poshmark’s buyers are women, you’ll probably find that women’s brands and women’s clothing generally sells better than men’s brands.

How does Poshmark work?

Selling on Poshmark is fairly straightforward: 1. Register for an account on the site. 2. Take a photo (or photos) of the item you want to sell. 3. Enter a description and price.

Our Poshmark ratings:
  • Listing experience for sellers
  • Sellers' fees
  • Value for sellers
  • Customer service
2.1

Wealthysinglemommy.com founder Emma Johnson is an award-winning business journalist, activist, author and expert. A former Associated Press reporter and MSN Money columnist, Emma has appeared on CNBC, New York Times, Wall Street Journal, NPR, TIME, The Doctors, Elle, O, The Oprah Magazine. Winner of Parents magazine’s “Best of the Web” and a New York Observer “Most Eligible New Yorker," her #1 bestseller, The Kickass Single Mom (Penguin), was a New York Post Must Read. As an expert on divorce and gender, Emma presented at the United Nations Summit for Gender Equality and multiple state legislature hearings. More about Emma's credentials.

11 Comments

I sell and buy on Poshmark and have never had a major problem. I’ve found some fantastic items. I’m not in it to earn a living, but have still made $2-3K in sales thinning my closet over 3 years. The search algorithm is very tricky and ineffective. You do have to be patient. Good pictures, clean items, concise titles and thorough details help. Relisting and refreshing your listing using the “copy” feature bump you back up to the top. I don’t waste time with parties or social aspects of the site. I’ve had to return and also am glad to accept returns and never had a problem with either. You should also have the ability to dispute charges with your credit card company if the purchase is scammy. Like with anything these days, you need to be savvy and also ask questions (don’t buy if they aren’t answered!).

I tired to buy a bag from a seller on Poshmark. The bag I ordered and the one that arrived were not the same bag. I tried to go directly to Poshmark to remedy this, but their website log in is broken and despite 5 attempts to fix this through creating new passwords when prompted, I could not log in. I tried then to go through PayPal to get my money refunded, only to have them tell me that I was to send the bag back, with the packaging and shipping at my expense, which meant that I would get less than $2 back with my refund! Poshmark has many many complaints with the better business bureau. I asked my family and friends about their experiences and it was always the same – EVERYONE has gotten ripped off by Poshmark and their sellers! This is not a reputable business! They are thieves and liars! Don’t support them!

Poshmark does not give accurate descriptions about products, I will never shop with them again or advise anyone else to

Poshmark is a scam. It consists of a bunch of stupid people that are out to make a dishonest dollar. The merchandise is cheap, used and the listings are fake. They do not accept returns, even when the seller outright lied about the item. Their policy is “NO RETURNS” it is up to the buyer to ask questions about the item. I guess I should have asked the seller “are you lying about the color. ” Poshmark sounds like a great idea but don’t get suckered in. Stay Far Away!!!!

Their customer service is a joke! Trying to return an item is basically impossible! A seller can send someone something 3 sizes too small and all Poshmark will do is tell you too bad you should have asked for measurements, or better yet reposh it! (Meaning turn around and sell it yourself!) yeah I bet they want you to resell it, so they can make more money! It use to be my favorite online shopping site, but now I’ve deleted the app and will find another company that will at least treat you like you are not another #.

Well you should have done what Poshmark suggested. What you’re complaining about is basic learning curves of the platform. Asking for measurements, more clear pics, color questions should all be asked as an online buyer prior to purchase. That’s just covering your own ass as a buyer. Reposhing because the item isn’t up to the par you expected, then reposh. It’s just how you play the Poshmark game Hun.

good platform for selling unneeded items. 20 percent is a little high for a fee but it beats giving the stuff to goodwill for free and letting them make the profit. the main problem is the customers. they expect garage sale prices on quality products. an example is i listed a new pair of doc martens boots (retail $179.99) for $75.00. the best offer i could get ,after much haggling, was $35.00. this is only one example of the low ball prices that are expected by poshmark buyers.

Poshmark is absolutely a scam as they do commit acts of embezzlement against their customers! I purchased a pair or jordans on the 4th that had no details regarding the gender for the size unless you research in the post! Prior to locating the information which was a few hours after placing my order I attempted to reach out to the seller. Whom as of the 9th had not responded or excepted my purchase! Shortly after that I attempted to cancel the order and also reached out to poshmark. They then responded advising me to contact the seller. Because as long as I was within the 72 hour time frame that it takes for them to release my money to the seller they would be able to refund me! It was the very next day however they denied my request! Then informed me that the seller had 7 days to ship my order out before any refund could be processed! On the 9th I reach out to support again hoping that they would see that my order had still not been shipped and the seller was still unresponsive and they would be more cooperative! HECK N.O.O, not only that but they said they had themselves attempted to contact the seller to no avail! Ready for this, then they said I couldn’t request a refund until the 12th! I will never deal with poshmark again! They absolutely defraud their customers!

I personally purchased from Poshmark for years before selling on the platform. I had a few “bad” buys, but honestly, they were my fault for not paying attention and reading the descriptions closely enough. As with any reselling platform, there are those that will and DO scam. But just like buying from a store, don’t buy into the “too good to be true” trap. Yes, there are low ball offers, yes there are those that you will never be able to please, no matter what you do, but overall, Poshmark is by far the easiest platform I’ve been on. Yes, there are 1700 bad reviews, but only 1700 out of a million transactions is actually pretty darn good. So, to each his own.

I’ve actually had great luck with Poshmark. I’m a new seller and I listed a few highend items as well as regular items and they sold almost immediately. I’ve also purchased several things and once a lady tried to sell me a “like new” leather coat that was a piece of crap and posh refunded my money right away. The authentication process is a bit lengthy but other than that no complaints.

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