If you want a steady work-from-home job that actually pays the bills, phone work is still one of the most reliable paths. The best employers hire year-round, train you, and don’t ask for fees or gimmicks, just a quiet workspace, solid internet, and a calm voice on the line. This guide rounds up 100 proven companies that regularly post remote phone roles, plus what to expect, what gear you need, and how to avoid the junk so you can apply with confidence.
How to use this list
Jobs in customer service, support, travel, and insurance open and close quickly, sometimes in a matter of days. Use the company links below to search for keywords like “remote,” “work from home,” “virtual,” or “U.S. – Remote” on each official careers page. Some employers hire only in certain states or time zones, and most will ask you to confirm a quiet workspace, wired internet, and a dependable computer or headset. If you don’t see an opening today, set a job alert or bookmark the page; many of these companies hire in cycles every few weeks.
It also helps to keep a simple tracking sheet of where you’ve applied, what the job titles were, and whether the posting required assessments or licensing. That keeps you from reapplying to the same role under a new title and helps you follow up quickly if a recruiter emails you. If anyone contacts you about a “remote position,” always confirm that the job appears on the company’s real careers site before you send personal information.
What types of remote phone jobs are there?
Most remote phone jobs fall into a handful of buckets. Customer service and technical support are the most common, helping people fix account issues, track orders, or troubleshoot devices. Reservations and scheduling roles cover travel, hospitality, or services.
Member services and claims show up in healthcare and insurance, where callers need help understanding coverage or filing paperwork. And there are phone-based sales and retention roles, which often pay hourly plus bonuses for meeting goals. Employers usually give you scripts, systems access, and training, so previous call center experience helps but isn’t always required.
Does phone work require past experience?
Not always. A lot of entry-level phone roles ask for 6–12 months of any kind of customer contact retail, hospitality, even reception. Companies mainly want to see that you can talk to customers, follow directions, and show up on time. Healthcare, insurance, and financial services jobs can be a bit stricter and may require licensing or extra background checks, but many will train and even pay for the license if you’re otherwise a good fit.
What equipment do you usually need?
Plan on a quiet, private space, high-speed internet (often wired/Ethernet), and a current desktop or laptop that meets the company’s specs. A lot of employers prefer or require a USB/wired headset, even if they say a softphone is provided. Some companies will ship you a computer or pre-configured device, but they will never charge you for it up front.
How to spot scams (so you don’t waste time)
Legitimate employers never ask for money to apply, train, or receive equipment. If a “recruiter” wants payment for background checks, starter kits, or software access, walk away; it’s a scam. Real offers come only after interviews and will always arrive from an official company email domain, not Gmail or Outlook.
Before applying, make sure the job is listed on the employer’s verified careers site or a trusted board like Indeed or LinkedIn that links directly back to it. Be wary of job ads with vague titles, unrealistic pay, or instructions to communicate only through text or messaging apps. When in doubt, go straight to the company’s website and apply through its portal. If it’s not posted there, it’s not real.
FAQ
Are these W-2 or 1099? Most brand-name employers here hire W-2 employees; a few call-center platforms (Liveops, NexRep, Working Solutions) are 1099 contractor roles.
Are there state restrictions? Yes, quite often. Always read the posting for eligible states.
Is this all phone? Every company below regularly posts remote roles that include phone work. Some are phone + chat/email, check the actual posting.
CX and BPO firms (large at-home contact centers)
These are the companies most people start with. They hire big remote teams for customer service, tech support, member services, sales, and claims, often with paid training, steady schedules, and clear performance metrics.
State eligibility varies and background checks are common. If you’re brand new to phone work, seasonal waves at CX/BPOs are a fast way to build experience and references, and many promote reliable agents into higher-pay queues.
1) Foundever (formerly Sitel/SYKES): U.S. work-from-home customer service and support projects across consumer brands; frequent seasonal classes.
https://www.foundever.com/careers/
2) Concentrix (incl. Webhelp): Remote care, sales, and tech support for major clients; search by “virtual/remote” and your state.
https://www.concentrix.com/careers/
3) TTEC: Long-running at-home program for phone-first service and tech support; some licensed roles pay more.
https://www.ttecjobs.com/
4) Alorica: Alorica@Home hires for customer care, light collections, and sales; equipment specs listed per posting.
https://www.alorica.com/careers/
5) Teleperformance: U.S. and global WFH roles in care, sales, and trust & safety; check state lists on each job.
https://www.teleperformance.com/en-us/careers/
6) Sutherland: Remote phone support across banking, healthcare, and tech; stable schedules and KPIs.
https://www.sutherlandglobal.com/careers
7) Transcom: Virtual tech support and customer care with clear home-office and internet requirements.
https://www.transcom.com/us/careers
8) Everise: Healthcare-focused customer service and member support; licensed opportunities appear often.
https://www.weareeverise.com/careers
9) TaskUs: Omnichannel CX and trust & safety; many roles include real-time phone contact.
https://www.taskus.com/careers/
10) Conduent: Government and enterprise call centers; WFH intake, claims, and customer care.
https://www.conduent.com/careers/
11) Maximus: Large public-service contracts; remote agents handle enrollments and program support by phone.
https://maximus.com/careers
12) NexRep (1099): Choose client projects in inbound sales, reservations, and service; set your own schedule.
https://nexrep.com/remote-jobs/
13) Liveops (1099): Contractor phone work in service, healthcare, roadside; pay per talk time with flexible hours.
https://www.liveops.com/become-an-agent/
14) Working Solutions (1099): Project-based customer support, travel, and retail queues for established brands.
https://jobs.workingsolutions.com/
15) BroadPath: HIPAA-focused remote member services and claims intake; healthcare experience helpful.
https://broad-path.com/jobs/
Healthcare payers and services
Health insurers and care-coordination companies run massive phone operations for eligibility, benefits, authorizations, and claims. Many roles are W-2 with strong training; some require (or fund) health insurance licensing.
Expect HIPAA training, adherence to call scripts, and reliable attendance. If you like structured workflows and helping people navigate coverage, this lane is steady and often offers advancement.
16) UnitedHealth Group / Optum: Member services, benefits questions, and case support by phone; some licensed roles.
https://www.unitedhealthgroup.com/careers.html
17) Humana: Medicare member/provider support and enrollments; state licensing may be required.
https://www.humana.com/careers
18) Elevance Health (Anthem): Prior auth, claims, and member services; many fully remote postings.
https://careers.elevancehealth.com/
19) CVS Health / Aetna: Pharmacy/benefit call centers, prior auth, and nurse line teams; remote in many states.
https://jobs.cvshealth.com/
20) The Cigna Group: Customer and provider phone support for medical, dental, and pharmacy plans.
https://www.thecignagroup.com/careers/
21) Centene: Medicaid/Medicare plan member services and case intake; HIPAA workflows.
https://jobs.centene.com/
22) Molina Healthcare: Benefits, eligibility, and appointment coordination by phone; bilingual roles common.
https://careers.molinahealthcare.com/
23) CareCentrix: Home-care coordination and benefits verification; evening/weekend shifts.
https://carecentrix.com/careers/
Financial services and fintech
Banks, card issuers, brokerages, and payment platforms hire remote phone reps for cardmember support, fraud/disputes, collections (early-stage), and client service. These jobs are metrics-driven with clear compliance rules, and often better base pay or differentials.
Some roles require licensing (FINRA) or background screening beyond the norm. If you have calm phone presence and can follow procedures, this path pays steadily.
24) Capital One: Cardmember care, fraud, and collections by phone; equipment provided for many roles.
https://www.capitalonecareers.com/
25) Discover: Remote customer service and fraud specialists with defined phone metrics and coaching.
https://jobs.discover.com/
26) Synchrony: Credit account servicing and hardship assistance; bilingual listings appear often.
https://www.synchronycareers.com/
27) Ally: Phone banking and auto finance customer care; nights/weekends in many schedules.
https://www.ally.com/about/careers/
28) USAA: Member service for banking/insurance; military-focused culture; licensing for some lines.
https://www.usaajobs.com/
29) JPMorgan Chase: Retail banking/cards phone support; fraud and disputes teams hire remote.
https://careers.jpmorgan.com/
30) PNC: Contact center roles for consumer/small-business clients via inbound queues.
https://careers.pnc.com/
31) Citi: Customer solutions, collections, and fraud prevention; bilingual roles nationwide.
https://jobs.citi.com/
32) Fidelity Investments: Client service and retirement phone reps; licensed and non-licensed tracks.
https://jobs.fidelity.com/
33) Charles Schwab: Client service/trading support by phone; SIE/Series licensing for certain teams.
https://www.schwabjobs.com/
Tech and communications (consumer tech, UCaaS, payments)
Tech companies staff remote phone teams for device help, subscriptions, VoIP/UCaaS support, and merchant payments. You’ll see phone + chat workflows, knowledge bases, and ticketing tools. If you’re comfortable with apps and hardware, the learning curve is rewarding; many teams offer progression into senior support or QA.
34) Apple: At-Home Advisor supports Apple customers by phone; training and equipment included for W-2 hires.
https://jobs.apple.com/
35) Asurion: Device protection claims and tech help; evening/weekend coverage common.
https://careers.asurion.com/
36) RingCentral: UCaaS/VoIP customer care and tech support; voice troubleshooting is core.
https://www.ringcentral.com/company/careers.html
37) Zoom: Account services and customer support; many roles include live phone handling.
https://careers.zoom.us/
38) Square (Block): Merchant support and payments troubleshooting; phone + email mix.
https://careers.squareup.com/
39) PayPal: Customer solutions and disputes; buyer/seller protection by phone.
https://www.paypal.com/us/careers
40) Dell Technologies: ProSupport phone agents for hardware/enterprise customers; clear tech requirements.
https://jobs.dell.com/
41) HP: Consumer/commercial tech support by phone; training on OS and device triage.
https://jobs.hp.com/
42) Samsung Electronics America: Device/appliance care, repairs/claims, and escalations by phone.
https://www.samsung.com/us/careers/
Retail, e-commerce and logistics
Retail and marketplace phone teams handle orders, shipping, returns, memberships, and promo issues. Expect steady call volumes, clear KPIs, and seasonal surges around major sales. These roles are strong fits if you’re organized, patient, and comfortable with account tools and order systems.
Many brands also run omnichannel queues (phone + chat/email). Watch each posting for eligible states, equipment specs, and shift expectations. Seasonality is real: big surges around holidays and sales events. Great for building experience fast, and many brands keep top seasonal agents on permanently.
43) Wayfair: Remote customer service and order support; clear state lists and paid training.
https://www.aboutwayfair.com/careers
44) Williams-Sonoma, Inc. (WSI): Pottery Barn/West Elm brands hire seasonal & FT phone reps.
https://www.williams-sonomainc.com/careers/
45) U-Haul: Remote reservations, scheduling, and roadside calls; flexible options and steady volumes.
https://jobs.uhaul.com/
46) Amazon: Seasonal and FT remote Customer Service; state-based openings and fixed training cohorts.
https://www.amazon.jobs/
51) Chewy: Remote customer service and pharmacy support; overnight/weekend coverage appears often.
https://careers.chewy.com/
52) Qurate Retail Group (QVC/HSN): At-home customer care for TV/online orders; reliable training cohorts.
https://careers.qurateretailgroup.com/
53) 1-800-Flowers.com, Inc.: Seasonal and FT remote order support and gifting assistance by phone.
https://www.1800flowersinc.com/careers
54) Fanatics: Sports merch “fan care” for orders and shipping; big-event spikes.
https://careers.fanaticsinc.com/
55) eBay: Buyer/seller phone support and account solutions; fraud/disputes teams hire periodically.
https://jobs.ebayinc.com/
56) Walmart: Marketplace/member phone support appears in cycles; check “customer care” and “remote.”
https://careers.walmart.com/
57) Target: Guest services and escalations; remote phone roles post seasonally by state.
https://corporate.target.com/careers
58) Best Buy: Customer care and subscription support (Total/Geek Squad) with defined phone metrics.
https://www.careers.bestbuy.com/
59) Staples: B2B customer service and reorder assistance by phone; weekday schedules common.
https://careers.staples.com/
60) Lowe’s: Contact center roles handling orders, deliveries, and Pro accounts; some remote by state.
https://talent.lowes.com/
61) The Home Depot: Remote customer care for orders/installations; look for “virtual” contact center postings.
https://careers.homedepot.com/
62) IKEA: Remote customer support in select states; phone + chat for deliveries and returns.
https://www.ikea.com/us/en/this-is-ikea/work-with-us/
63) HelloFresh: Meal-kit member support and delivery troubleshooting by phone; evenings/weekends.
https://www.hellofresh.com/careers
64) Thrive Market: Member services and order issues; remote CS roles open intermittently.
https://www.thrivemarket.com/careers
65) Saks / Shop Premium Outlets: Remote client services for luxury orders and returns.
https://www.careersatsaks.com/
Travel, hospitality and online travel
Travel brands employ remote phone agents for reservations, changes, loyalty, and elite services. Sales incentives are common in hotel/auto reservation roles. If you like service + sales and working toward conversion goals, these can pay above typical CS rates, especially with bonuses.
66) Booking.com: Traveler phone support and escalations; multilingual roles appear often.
https://jobs.booking.com/
67) Expedia Group: Traveler support for Expedia family brands; remote US roles in cycles.
https://lifeatexpediagroup.com/jobs/
68) Hopper: App-based travel support with live phone outreach for complex issues.
https://hopper.com/careers
69) Southwest Airlines: Remote customer reps and reservations; competitive hiring windows.
https://careers.southwestair.com/
70) United Airlines: Contact center roles; some WFH schedules tied to location.
https://careers.united.com/
71) Disney: Guest services and reservations for parks/experiences; remote postings appear in cycles.
https://jobs.disneycareers.com/
72) Airbnb: Community support specialists; some cases handled by phone as well as chat.
https://careers.airbnb.com/
Insurance and protection services
Insurers run large at-home phone operations for claims intake, roadside, billing, and policy changes. Licensed roles (health, life, or P&C) can pay more and some employers fund licensing/training. If you’re detail-oriented and can follow compliance scripts, this lane offers clear advancement and steady demand year-round.
73) Progressive: Claims and customer service phone reps; strong training and growth paths.
https://www.progressive.com/careers/
74) GEICO: Sales/service/claims by phone; licensing support and performance incentives.
https://careers.geico.com/
75) Allstate: Policy service and claims intake with remote schedules; equipment and paid training.
https://careers.allstate.com/
76) Liberty Mutual: Remote claims/customer service and licensed sales; strong training.
https://jobs.libertymutualgroup.com/
77) The Hartford: At-home claims intake and policy service; tech specs listed per role.
https://www.thehartford.com/careers
78) Farmers Insurance: Service, claims, and inbound sales by phone; some teams sponsor licensing.
https://www.farmers.com/careers/
79) Nationwide: Member solutions and claims contact centers; remote schedules by state.
https://www.nationwide.com/personal/about-us/careers/
80) Assurant: Device/home protection claims and support by phone; evening/weekend rotation.
https://jobs.assurant.com/
81) SelectQuote: Licensed phone sales (life, auto/home, Medicare) with base + commission.
https://www.selectquote.com/careers/
82) GoHealth: Medicare phone advisors/enrollment; leads provided.
https://www.gohealth.com/careers
83) American Family Insurance: Remote customer care/claims roles; eligibility varies by state.
https://www.amfam.com/careers
84) eHealth: Health insurance enrollment and member support by phone; seasonal surges.
https://www.ehealthinsurance.com/about-ehealth/careers
85) Travelers: Claims intake and customer service by phone; structured onboarding.
https://careers.travelers.com/
86) AAA (club network): Roadside and membership call centers; many clubs post remote roles.
https://careers.aaa.com/
87) Sedgwick: Third-party claims administration; remote intake/customer care across lines.
https://www.sedgwick.com/careers
88) Agero: Roadside assistance and dispatch by phone for major brands; fast-paced.
https://www.agero.com/careers
89) Safelit: Auto glass claims/scheduling contact centers; steady inbound volumes.
https://www.safelite.com/careers
Other companies that offer legit remote phone jobs
More high-volume CX companies worth bookmarking, especially if you want multiple options during the year.
90) iQor: At-home customer care and tech support; consistent coaching and KPIs.
https://www.iqor.com/careers
91) Qualfon: Remote service/sales teams for consumer and financial brands; bilingual roles appear often.
https://www.qualfon.com/careers/
92) Afni: Customer service and early-stage collections by phone; paid training and clear metrics.
https://afni.com/careers
93) ResultsCX: Virtual agents for care and sales; healthcare and retail programs rotate seasonally.
https://results-cx.com/careers/
94) IntouchCX (24-7 Intouch): Omnichannel support with live phone queues; gaming, retail, and tech clients.
https://intouchcx.com/careers/
95) Ubiquity: Customer experience and payments support; fintech and subscription clients common.
https://ubiquity.com/careers/
96) DATAMARK: Contact center services with remote intake/support roles across industries.
https://www.datamark.net/careers/
97) Continuum Global Solutions: U.S. virtual customer support for telecom, utilities, and retail clients.
https://www.continuumgbl.com/careers
98) Support.com: Remote tech support by phone for consumer devices and services; scripted troubleshooting flows.
https://www.support.com/company/careers/
99) VXI Global Solutions: Phone-first CX programs; training cohorts and KPI-driven progression.
https://vxi.com/careers/
Bottom line
This list is meant to save you time. Every company here is a real employer that has hired remote phone talent recently or on a recurring basis. Your job now is to pick the 5–10 that best match your background, apply through their official sites, and set alerts so you see new openings as they post. If a listing ever looks off, or asks for money, skip it and go to the next name on the list.
