Online counseling can be an affordable, anonymous way to get support you need. is a solid choice. What you need to know.

No matter what stage of life you’re in, it’s common to go through ups and downs. But you don’t have to face it alone, nor do you have to rearrange your life to get the help you need. The convenience of meeting with a therapist through can be life-changing. Rather than taking time out of your busy life to drive to a stuffy therapist’s office, pay a large fee out-of-pocket, and worry that your friends will see you walk into the office, an online therapist can meet you wherever you are — anonymously and affordably.

If you’re looking for top online therapy sites, you’ve come to the right place.

Here’s a rundown of to help you decide if this quality app / website is right for you.

What is

Focusing on long-term solutions for mental well-being, offers remote-therapy services, using Cognitive Behavioral Therapy techniques. CBT is a widely recognized method of treating a wide array of mental health issues like depression, anxiety, eating disorders, chronic pain, PTSD, and grief, by helping the client recognize and change their behavior and thought-processes.

This psychotherapeutic approach teaches you to change your thoughts and create new behavior pathways — changing their lives and overall happiness in the process.

CBT is rooted in decades of well-documented research, and is popular for both its proven effectiveness, as well as how quickly it can work. From the National Institutes of Health: Why Cognitive Behavioral Therapy is the Gold Standard of Psychotherapy. provides a complete toolbox of resources built on the success of CBT:

  • An online, self-directed, 8-module Cognitive Behavioral Therapy course
  • Worksheets — with daily feedback from your personal therapist
  • Journal
  • Live chat, video or phone sessions with your personal certified and licensed therapist
  • Action plan — where you add activities that bring meaning and joy to your life
  • Meditation videos
  • Yoga videos

Common reasons people seek out CBT online therapy, and find success with in particular is the same as everyday people who look for a therapist for common emotional, mental health and relationship challenges. may be a good fit if you can benefit from a:

How does handle privacy and confidentiality?

While is not HIPAA compliant like BetterHelp or Talkspace, the platform does take measures to ensure your information is saved anonymously on a secure, encrypted serve where only you and your therapist can access it. Your account and all of your submitted information is automatically deleted after two years, though you can delete your account at any time.

Additionally, clients choose a nickname instead of your real name, so even your therapist does not know your identity, unless you choose to share that with him or her.

How do you know if you need counseling? (and where to get counseling)

Is legit? is a legit company. The company started in 2009, and the thousands of online reviews are positive. Their team of therapists includes board-certified psychiatrists, licensed clinical psychologists, and professional counselors with degrees from esteemed institutions.

The site is secure, you can choose to remain anonymous with your therapist, and if your counselor is not a fit, you can switch any time.

Further, you can cancel your membership whenever you like, and enjoy an initial 14-day money-back guarantee.

Are therapists legit?, therapists must have a masters or doctorate degree in counseling social work, clinical psychology, or related mental therapies. Therapists and counselors on must be licensed by the state board and not have been subject to any disciplinary actions in the 10 years prior. therapists use congitive behavioral therapy, and can provide counseling for a wide array of issues.

Does have an app for therapy?

Yes! You can download the app at the Google Play and iTunes/Apple stores. From there, you can create an account, and engage in every element of the toolbox, including chats, messages and phone and video sessions with your personal therapist.'s website and app are designed to be user-friendly for every level of comfort with technology. Check out now, and get 20% off (no discount code needed) >>

How does work? How to get started ….

How to schedule a therapy appointment with

  1. Go to From there you create an account, and set up payment by credit card or Paypal.
  2. You will be assigned a personal therapist who is your partner throughout this process. Schedule your first 30-minute chat, video or call — your choice.
  3. You can get to work on the first of the 8 CBT sections right away. Within these modules — which are available by video, audio or text — you can ask questions and interact with your therapist, who will also give feedback to the corresponding worksheets daily Monday-Friday.
  4. You also have 24/7 access to the video and guided meditation and yoga videos, as well as the journal and action plan.
  5. Continue to work through the sections at your own pace, and schedule live sessions weekly with your therapist at a time that works for you. Remember: You can conduct the sessions through the app, which you can do from your car, office, or any other place you have cell service.
  6. Remember that even though your one-on-one live therapy sessions are schedule, you can message unlimited.

Related: 24 questions to ask before paying for online therapy

Can prescribe medication?

Therapists at do not prescribe medication, nor do they have same-day or scheduled psychiatry appointments.

The site, however, does employ board-certified psychiatrist to consult with the business, including Steven Gans, MD is an assistant clinical professor in psychiatry at Harvard Medical School.

Does cost money? pricing is straightforward. With three different subscription plans starting at $39.95 per week with 20% off), your sessions will likely cost less than traditional face-to-face counseling — which typically range in price from $70 per hour, to more than $250 per hour.

Each of the three tiers uses a secure platform to protect your personal information. If you change your mind after you sign up, upgrading or canceling is easy to do.'s price plans:

  • Basic $31.96 / week – Includes eight sections and 25 worksheets to walk you through your specific needs. Your therapist will give you feedback daily, Monday through Friday.
  • Standard $47.96 / week – Daily input from your therapist on the eight sections and the 25 worksheets. You’ll also have messaging support and a live chat session every week.
  • Premium $63.96 / week – This plan comes with the standard eight sections, 25 worksheets, and daily therapist feedback. You’ll get two live chat sessions each week with your therapist, plus messaging support and express replies. prices, with weekly sessions and free trial.

Does offer free online therapy?

No, does not offer free online counseling — but it does provide a 14-day money-back guarantee, as long as you complete all of the worksheets and sessions as scheduled.

However, online therapy app BetterHelp does provide a 10% discount for new clients and financial aid for those who cannot afford therapy. Check out BetterHelp now >>

Is covered by insurance?

Some insurance providers, like Blue Cross Blue Shield, offer virtual therapy as a covered treatment option.

However, doesn’t directly bill your insurance.

If it’s a treatment that your plan covers, reach out to your provider to ask about reimbursement options. Often, the insurance company will reimburse you for all or at least some of your out-of-pocket costs if you submit an itemized receipt.

Is worth it? is a high value when compared with traditional, face-to-face therapy, as well as other online therapy apps. benefits include:

  • Weekly live therapy sessions
  • Online Cognitive Behavioral Therapy online course, with worksheets and daily feedback from your therapist
  • Affordable, low price
  • Secure website, and option for anonymous interaction

If you prefer an online therapy experience that is closer to traditional counseling sessions, BetterHelp is worth exploring. BetterHelp benefits include:

  • 10% discount for new clients
  • Better Business Bureau A+ rating
  • 9,000+ certified and licensed therapists
    • All BetterHelp counselors have at least a Master's or Doctorate degree
    • If you prefer a therapy method other than CBT, such as person-centered therapy, or client-centered therapy, BetterHelp has a much wider range of approaches and specialties
    • Easy to switch counselors
  • Prices starting at $35/week for unlimited messaging, plus weekly live video or phone sessions
  • Options for teen and couples counseling

Read more in our BetterHelp review, or check out BetterHelp now >>

How to get started with

With, getting started is simple. Signing up for an account only takes a few minutes. Once your initial payment with credit, debit, or PayPal goes through, you’ll have full access to the online therapy plan you selected.

Try now >>


Breakthrough online counseling review

Talkspace online therapy review

$39.95 per week




  • Live chat, video or phone sessions with your therapist
  • Online, 8-module Cognitive Behavioral Therapy course
  • 14-day money-back guarantee

About Emma Johnson founder  Emma Johnson is an award-winning business journalist, activist and author. A former Associated Press reporter and MSN Money columnist, Emma has appeared on CNBC, New York Times, Wall Street Journal, NPR, TIME, The Doctors, MONEY, O, The Oprah Magazine. Winner of Parents magazine’s “Best of the Web” and a New York Observer “Most Eligible New Yorker," her #1 bestseller, The Kickass Single Mom (Penguin), was a New York Post Must Read. A popular speaker, Emma presented at the United Nations Summit for Gender Equality. Emma's Top Single Mom Resources.

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