Online doctor services have been growing in accessibility in recent years, thanks to improved technology, heightened security, more acceptance by health insurance, and overall public comfort with using a smart phone, app and other tech to communicate with health-care providers.
The benefits of communicating with an online doctor — whether a long-time family practitioner, a specialist near you, or through one of the many online doctor portals — are many:
- Quick service — often immediate appointments available
- Access to a wide variety of specialists throughout the country (you’re not limited to those in your community)
- Easy to get second opinions
In this article, you’ll find a detailed review of the top providers in the telehealth industry today.
- Websites and apps to talk to a doctor online
- Frequently asked questions about talking with a doctor online
- Looking for a pharmacy near me or online?
Websites and apps to talk to a doctor online
We rated them based on their customer service, price, ratings from trusted vetting agencies like the Better Business Bureau and TrustPilot, as well as customer reviews from Yelp and Reddit. Length of time in the marketplace and product differentiators are also considered.
Best for overall online medicine: CallonDoc
Best for counseling and therapy: BetterHelp
In this post, we review top telemedicine and online pharmacy sites:
|Doctor on Demand||HeyDoctor|
With one exception (Virtuwell), every one of the providers follows HIPAA compliance.
CallonDoc is a telemedicine platform you can use to get prescription medications, request lab testing or STD tests, and more. CallonDoc allows you to conveniently chat with a licensed medical doctor, nurse practitioner, or physician assistant via email, phone, or text. Depending on your preferences and the severity of your condition, you may also video chat with a medical expert.
CallonDoc has an A- rating from the Better Business Bureau (BBB) and 4.88/5-star customer rating on the BBB website, as well as a 4.8/5-star customer rating on Trustpilot. Reviewers call out how affordable, fast, convenient, and hassle-free the service is.
Here’s how it works:
1. Go to callondoc.com on your desktop computer, phone, laptop, or tablet.
2. Sign up for an account.
3. Fill out a new consultation form, selecting the appropriate condition and answering a few questions about your health background and pharmacy. Depending on your issue, you can submit photos or record a two-minute video for CallonDoc’s medical team to review.
4. Wait for CallonDoc’s medical team to review your consultation form within two hours.
5. Chat with a doctor, physician assistant, or nurse practitioner via email, phone, text, or video.
6. Pick up your prescription, if needed, from your local pharmacy.
CallonDoc treats typical urgent care issues, such as strep throat, ear infections, sinus infections, upper respiratory infections, urinary tract infections (UTIs), and bronchitis.
CallonDoc for psychiatry or psychology
You can use CallonDoc to be treated for some mental health conditions. CallonDoc’s medical team can prescribe medication for general anxiety, panic disorder, ADHD, social anxiety, and depression. Note that CallonDoc medical professionals are general practitioners, not psychiatrists or psychologists.
CallonDoc for pediatrics
CallonDoc also offers services for pediatric urgent care issues including sore throats, sinus infections, ear infections, and coughs, in kids ages 2 to 17. Get pediatric care from CallonDoc >>
How much does CallonDoc cost?
CallonDoc costs $39.99 per consultation for most conditions, including pediatric urgent care, anxiety, and depression. (Consultations for ADHD, diabetes, certain STDs, and other conditions cost $49.99.) To discuss any medical issue over the phone or get a second opinion on something, you can also schedule a phone consultation for $49.99.
Does CallonDoc accept insurance?
CallonDoc doesn’t accept insurance, however any meds they prescribe you may be covered by your insurance.
What is Teladoc?
Teladoc is a telemedicine and virtual healthcare provider, founded in 2002, and offers board-certified doctors and therapists online in all 50 U.S. states.
How does Teladoc work?
While Teladoc is not meant to be used in emergency situations, you can talk to a doctor online through the Teladoc app via a phone or video session.
To connect with an online Teladoc physician, create an account, provide your state, your medical history (similar to what you would provide at a traditional doctor’s office), and decide what time you’d like to meet. From there, your online doctor can diagnose, treat, and prescribe medicine.
What can a doctor on Teladoc treat?
Online doctors through Teladoc can cover a wide range of health needs:
- Everyday Care, which covers anything you may otherwise go to Urgent Care for (such as stomach aches and the flu, or for dermatological care such as acne or eczema)
- Children & Family Care, which covers pediatric care (such as pink eye, or rashes, as well as expert advice and diagnoses)
- Mental Health Care, which covers issues such as anxiety or stress
- Wellness and Prevention, which can cover basic preventative measures and wellness checks for nutrition, back pain and sexual health
How much does Teladoc cost?
Teladoc can cost you as little $0 if your insurance covers your visit. However, you can still use Teladoc if you don’t have insurance; a basic visit for Everyday Care would be no more than $75 without insurance coverage. Mental health services have different costs. For example:
- Therapist visits cost $99, and remain that way for single and recurring visits with the same therapist
- Psychiatrist visits cost $299 for the initial visit, and $199 for recurring visits
What is MDLIVE?
MDLIVE, an online health provider that works directly with patients, health insurance and health systems to cover a variety of issues, including behavioral health and dermatology, as well as standard medical treatment.
An important thing to note about MDLIVE, however, is that the costs are a bit higher than some other providers reviewed here, though they are upfront about their estimated costs for different services.
How does MDLIVE work?
MDLIVE works much the same way most online providers do: patients schedule appointments either by phone, secure video chat, or the app to talk with a doctor online in their state.
What can a doctor on MDLIVE treat?
MDLIVE online doctors diagnose and treat a wide variety of issues, and prescribe non-narcotic medicine. In some cases, an online doctor with MDLIVE may offer emergency refill prescriptions for 2-3 days if the patient can show they already have a prescription that needs covering.
How much does MDLIVE cost?
MDLIVE accepts most health insurances, and they have a detailed price breakdown of what the average visits may cost for each of their services on their website. Prices for those paying out-of-pocket:
- $82 for a common issue that might otherwise require an urgent care visit
- $108 for a counseling session
- $284 for a session with a psychiatrist
- $75 for a dermatology appointment.
All of these costs do depend on your insurance (meaning, they could be less!), and follow-up visits may vary in cost.
Doctor on Demand review
What is Doctor on Demand?
Doctor on Demand is a newer player on the telehealth field, having been founded in just 2012 . Doctor on Demand offers a one-stop option for care, covering urgent care visits, behavior, and preventative health, as well as treating chronic conditions.
Is Doctor on Demand covered by insurance?
Doctor on Demand is covered by most of the biggest insurance names out there, and offers employee discounts for people employed by many big-name businesses (such as Walmart). They do offer coverage for people who are uninsured as well, though prices are a bit higher. They are also included in Medicare Part B, as well as insurance provided by many businesses for their employees.
Can doctors on Doctor on Demand prescribe medications?
Doctor on Demand is able to prescribe medications, though they do not write prescriptions for narcotics, schedule drugs, or pain relief. However, they are able to send prescriptions for allergies, antibiotics, and other common ailments.
How much does an online doctor visit with Doctor on Demand cost?
As far as cost goes, the price may vary depending on your insurance, but you will see how much it will cost before the visit starts. Doctor on Demand does have flat-fee pricing for those not covered by insurance:
- $75 for a 15-minute consultation with an online medical doctor
- $129 for 25 minutes with a psychologist, or $179 for 50 minutes
- $299 for the initial 45-minute psychiatrist consultation, and an additional $129 for a 15-minute follow-up.
However, while on these calls, you will be given the opportunity to extend the call, for an additional cost.
What is PlushCare?
PlushCare was founded in 2013 and services its customers mostly through its app, which also allows for regular text conversation with your online doctors. A huge bonus to PlushCare is that all of its doctors are from the top 50 medical schools in the United States, so you can be sure you’re getting the best possible care.
What can a doctor on PlushCare treat?
A PlushCare online doctor can treat a variety of ailments, including:
- Urgent care issues
- Everyday concerns
- Mental health
- Ongoing chronic issues
Can doctors on PlushCare prescribe medications?
PlushCare’s online doctors can prescribe medication, though they are unable to provide narcotics or schedule drugs. Still, they have the ability to prescribe similar medicine not falling into these categories (for example, the online doctors cannot prescribe Xanax, but cannot prescribe other anti-anxiety medication).
What makes PlushCare different from other providers?
A main difference between PlushCare and other online doctor platforms is the membership fee structure, as well as insurance coverage.
PlushCare is covered by most Anthem Blue Cross, Blue Shield of California, Cigna & UnitedHealthcare plans. Outside of insurance, PlusCare online doctor access costs $99 per visit, along with a monthly membership fee of $9 per month.
What is Virtuwell?
Virtuwell is an online health services provider, founded in 2010. While other providers are staffed by board-certified online doctors, Virtuwell is staffed by board-certified nurse practitioners. The main difference between a medical doctor and a nurse practitioner is length of experience: MDs study for around 11 years, while a Master’s in Science of Nursing takes about 6 years. Nurse Practitioners also have separate licensing and certification requirements. Virtuwell’s nurse practitioners are licensed to:
- Diagnose and treat common illnesses
- Prescribe medications
- Obtain medical histories
- Perform assessments
- Screen and refer patients to specialists and other healthcare providers
- Counsel and teach about health and nutrition
However, it is not stated on the Virtuwell website (or in any reviews) whether they are HIPAA compliant or not.
How does Virtuwell work?
Virtuwell’s nurse practitioners can to diagnose, treat and prescribe medicine to help with common illnesses and maladies, such as:
- the flu
- skin issues
- children’s health
- ear and eye concerns
- sexual health
Is Virtuwell covered by insurance?
Virtuwell is able to charge through a long list of insurance providers (which you can find on their FAQ page), or you can pay by credit card. The base cost is $54, making it the least expensive option available compared with its competitors. However, it is worth noting that Virtuwell’s online nurse practitioners are not able to cover mental health concerns, such as depression or anxiety, nor are they staffed by psychologists or psychiatrists.
Another important note here is that Virtuwell only offers its services in 13 states currently, so you should double-check their FAQ to see if your state is covered.
What is LiveHealth?
LiveHealth is an online doctor service provider, founded in 2017. They offer medical and allergy support, as well as psychological and psychiatric assistance.
Can doctors on LiveHealth prescribe medications?
LiveHealth’s online doctors are able to prescribe non-narcotic medicine, along with a few notable exceptions: Gabapentin (unless prescribed by a LiveHealth’s psychiatrist), muscle relaxers, lifestyle drugs (think Viagra), weight-loss drugs or medicine including ephedrine or pseudoephedrine (such as Sudafed).
How does LiveHealth work?
Like its competitors, LiveHealth offers the ability to see a doctor through its app or online through a video visit. As far as medical visits go, LiveHealth’s online doctors are able to treat a variety of urgent-care conditions, such as the flu, headaches, or allergies. They do also have allergy specialists as well, who can treat a wide range of allergy-based symptoms.
How much does an online doctor visit with LiveHealth cost?
Furthermore, LiveHealth also offers therapy visits starting at just $80, or $95 for a visit with a psychiatrist, which is much less expensive than some of LiveHealth’s competitors. However, there can be a bit of a wait period for these services, ranging from a few days for a psychologist to up to two weeks for a psychiatrist.
Is LiveHealth covered by insurance?
LiveHealth is covered by Anthem Blue Cross and Blue Shield, Anthem Blue Cross, Blue Cross and Blue Shield of Georgia, Empire Blue Cross and Empire Blue Cross Blue and Shield..
What is Amwell?
Amwell (formerly named American Well) is another online doctor service provider, founded in Boston back in 2009. Amell provides services not just to individuals, but to employers, health systems, and health insurance plans.
How does Amwell work?
Amwell offers a variety of services, including the usual urgent-care medical treatment, with therapy and psychiatry appointments,nutritional assistance, and women’s health (including breastfeeding!). Amwell also provides access to online doctors that specialize in any number of areas, such as physical therapy or dermatology.
Amwell claims that through the health insurance they accept, they cover more than 80 million people.
How much does an online doctor visit with Amwell cost?
Costs, without insurance, are roughly average when compared to their competitors: an everyday, urgent-care visit costs $79. However, Amwell offers two prices for therapy, one at $99 for a meeting with a therapist that holds a master’s degree, and $110 for a therapist that holds a PhD. For a psychiatrist, the initial visit would cost $269, with follow up visits at just $99. Again, that’s without insurance, so your costs may vary.
What is HealthSapiens?
HealthSapiens is an online doctor provider, but is purely subscription-based, both for medical visits and therapy appointments. HealthSapiens also offers the option to cover up to six other family members.
How does HealthSapiens work?
HealthSapiens is split into two separate services: medical and counseling.
For medical coverage, HealthSapiens online doctors are able to treat a variety of urgent care issues, ranging from allergies to yeast infections to stomach aches. Doctors are on demand, so there’s no waiting to schedule an appointment time.
For counseling, HealthSapiens’ online doctors offer unlimited pre-clinical sessions, which are informal and not part of a treatment regimen. Instead, these sessions are for immediate support, problem-solving, and crisis management, such as relationship issues or having a bad day, all the way to diagnosis of depression or anxiety. In addition to these pre-clinical sessions, membership includes up to six monthly appointments with a Master’s level therapist.
However, an important thing to note is that HealthSapiens’ online therapists are unable to prescribe medication – they only offer therapy sessions, not prescription treatment. The length of therapy sessions vary, depending on what is deemed clinically appropriate for specific needs. HealthSapiens therapists can treat a range of mental illnesses, such as OCD, PTSD, grief and loss, anxiety and depression.
How much does an online doctor visit with HealthSapiens cost?
HealthSapies doesn’t work with health insurers
For the medical care, the fee is $19.95 per month (or $24.95 for the family plan), with the bonus of never having to pay a per-visit fee and being able to see a doctor whenever you want, To take advantage of HealthSapien’s counseling services, the monthly fee is $197, but again, there’s no per-visit fee, which is a stark difference when compared to other telehealth services that offer counseling or therapy.
What is MDVIP?
MDVIP is a VIP experience, with concierge medicine and concierge doctors. It allows for increased, personalized medical treatment, via phone, email, or messaging, and gives your doctors additional tools to treat you to the highest possible degree.
How does MDVIP work?
MDVIP assigns you one doctor that oversees your care, just as a primary physician would. Together, you and your doctor put together a plan in what’s called the MDVIP Wellness Program.
What programs does MDVIP offer?
The MDVIP Wellness Program claims to offer a broader, concierge range of care than a typical physician check up. This includes:
- Bone health
- Hearing assessment
- Sleep management
- Emotional well-being
- Exercise plan
- Meal plans, food shopping list and recipes
- Assurances for travel
- Arrange visits to local physicians in your area
- Discounts for Medjet air medical transport
How much does an online doctor visit with MDVIP cost?
The annual fee can range between $1,650 and $2,200, with quarterly, semi-annual and annual payment plans qualified for FSA and HSA.
Forward Healthcare review
What is Forward?
Forward Healthcare is focused on high-tech, online preventative care, though the monthly fee structure allows for real-time online concierge doctors visits, as well as in-person doctors visits with a physician near you.
How does Forward work?
Forward focuses on technology to help diagnose and prevent health care issues:
- Real-time bloodwork analysis
- Skin cancer scans
- Genetic analysis
- Biometric monitoring
Forward also uses this technology to create a multitude of charts, which allow both patients and doctors to monitor health concerns such as:
- Coronary health
- Testing and lab results
Another important difference is that Forward allows for both online, app-based visits as well as in-person visits, both unlimited and included with the monthly fee. Forward’s doctors can prescribe some medications, and even have a limited pharmacy on-site, allowing them to send prescriptions directly to you. First fills of prescriptions for blood pressure, diabetes, asthma, antibiotics and other similar medications are included in membership. All seasonal and travel vaccines and medications are included in your membership.
Other recurring medications unable to be filled on-site can be sent to your pharmacy, or directly to you. Prescriptions are coordinated through insurance, though visits are not.
How much does an online doctor visit with Forward cost?
Forward works on a monthly subscription basis of $149. However, Forward does not offer mental health treatment, counseling, or psychiatric assistance.
What is SteadyMD?
SteadyMD is an online concierge healthcare provider that prioritizes you and your time.SteadyMD claims to cut down on time and hassle by offering appointments with brief (SteadyMD claims 15 minutes) or no wait, near-immediate response over the app, and most importantly, consistency, because SteadyMD connects you with a doctor who, in their words, “gets you” based on their intake quiz. This personal physician is assigned to you throughout your SteadyMD membership. If that doctor is unavailable, another doctor could see you and have the same access to your medical history as your usual doctor.
How does SteadyMD work?
SteadyMD focuses on the connection and relationship between a patient and their doctor. SteadyMD connects you with a doctor that’s right for you after collecting medical information, personal needs, and other important aspects of your life. After an introductory hour-long video chat where you and the doctor get to know each other even better, you’re able to text, call or even video chat with your doctor any time, as much as you want.
SteadyMD doctors offer concierge medicine 24/7 round the clock, in all 50 states, for any number of medical issues, such as:
- chronic conditions
- urgent care needs
- women’s and men’s health issues
- preventative care (such as help to quit smoking)
- mood disorder screenings
They also are able to prescribe medication, though not opioids, narcotics, and other controlled substances.
What makes SteadyMD different from other providers?
SteadyMD offers constant communication with the same physician, versus competitors where you see whichever doctor may have availability when you need them. SteadyMD also makes use of tools you may already be using, such as MyFitness Pal, Nike Run Club, Garmin Connect, or Strava Running and Cycling, to get a fuller understanding of your weight, blood pressure, and vital signs. Furthermore, SteadyMD doctors can oversee medical care with specialists they can refer you to, or after the event of a medical emergency.
How much does an online doctor visit with SteadyMD cost?
SteadyMD offers monthly plans, for individuals ($99) and families ($178). Both plans include unlimited in-app messaging, and same-day phone call or video appointments with your personal physician. SteadyMD also offers functional medicine, which is a “deep dive” into the patient’s medical history from birth to present day, using gut microbiome, hormone, micronutrient, and other testing to study everything from sleep, exercise, diet and stress. This level of understanding can be especially helpful in the case of chronic conditions such as hyperthyroidism, stress management, blood pressure or Hashimoto’s. SteadyMD’s functional medicine is also subscription based, at $199 a month.
SteadyMD does not work with health insurers.
HeyDoctor is a telemedicine platform that allows you to chat virtually with a licensed doctor, nurse practitioner, nurse, or physician assistant, no video or phone call required. You can use HeyDoctor to get treated for minor illnesses, request lab work, and refill your medicine.
To use HeyDoctor: 1. Go to heydoctor.com or download their app on iOS or Android. 2. Sign up for an account. 3. Start your visit. This step includes filling out an intake form, taking a selfie with your government-issued ID, and choosing your pharmacy. 4. Submit your visit and wait for HeyDoctor’s medical team to review. 5. Chat with a doctor, nurse practitioner, nurse, or physician assistant via secure message on your HeyDoctor account. You’ll be asked follow-up questions as needed. 6. After your visit is done, check for a message about prescriptions or lab work.
Some of the things HeyDoc can prescribe medication for:
- Skin conditions (acne, eczema, and rosacea)
- Hair loss
- Urinary tract infections
- Poison ivy and oak
- Genital herpes
You can also get medication refills for conditions including high blood pressure, diabetes, high cholesterol, hypothyroidism, acid reflux, anxiety, and cold sores. HeyDoctor also prescribes birth control.
HeyDoctor doesn’t accept insurance, and costs vary depending on the reason for your visit. A consultation for a birth control prescription, for example, costs $15, while a consultation for the flu costs $45. Most consultations clock in at $29. Insurance may cover your prescription.
HeyDoctor has an A+ rating from the BBB, 4/5-star customer rating on the BBB site, and a 5-star rating on its app. Reviewers rave about the quick and easy service, noting that in most cases you’re able to text with a doc and have your prescription sent and ready at the pharmacy within two hours. Some reviewers note technical glitches with the app (such as the app crashing and having to delete and reinstall it to get it to start working again) as well as issues having their prescriptions sent to their local pharmacy.
Honeybee Health review
Honeybee Health is a certified online pharmacy in Culver City, Calif., that hires board-certified pharmacists and sells FDA approved medications. You must have a valid prescription to receive your medication from Honeybee Health.
Here’s how it works:
1. Go to honeybehealth.com on your desktop computer, laptop, phone, or tablet.
2. Search for your medication.
3. Add the medication to your cart and checkout. You must include your doctor’s name and phone number during checkout.
4. Have your doctor send your prescription to Honeybee Health electronically through Surescripts. Honeybee Health can also help you transfer your prescription from a different pharmacy.
5. Wait for your prescription to arrive in the mail.
Honeybee Health offers generic versions of prescriptions for common health conditions including anxiety, migraines, type 2 diabetes, acid reflux, and more. A month’s supply of heartburn medication starts at $7, a month’s supply of anxiety and depression medication starts at $6, and a month’s supply of high cholesterol medication starts at $7.
Honeybee Health only charges you for your prescriptions and shipping. Keep in mind that the company doesn’t accept insurance. Honeybee Health claims that because they buy medications directly from wholesalers (rather than through insurance companies who could potentially hike up prices), they are able to keep prices low. Honeybee Health also states that they don’t have overhead fees that come with running a traditional retail pharmacy.
Currently, Honeybee Health ships to 43 states and territories in the U.S. (Check if they ship to you here.) They offer free seven to 10 day shipping for orders over $20, while shipping costs $5 for orders under $20. Priority shipping costs $10.
Honeybee Health has an A rating from the BBB, 3.8/5-star customer rating on the BBB site, and a 4.8/5-star customer rating on Trustpilot, with positive reviews highlighting the great customer service and affordability. Other reviews note that the free shipping times are slow, with medications sometimes not arriving on time.
Lemonaid is a telemedicine platform that offers virtual doctors’ visits and online pharmacy services. Essentially, it’s a one-stop shop for visiting a licensed doctor or nurse practitioner and getting medication.
Lemonaid has an A+ rating from the BBB and a 4.53/5-star customer rating on the BBB site, with one reviewer saying the platform is “such a help for busy moms.” Other reviews note that Lemonaid is easy to use, providing prompt medical attention from honest and friendly doctors. Some reviews do note that the app is glitchy and that doctors and nurse practitioners sometimes don’t answer follow-up messages.
To use Lemonaid: 1. Go to lemonaidhealth.com or download their app on iOS or Android. 2. Sign up for an account. 3. Choose your condition to start your consultation. During this step, answer a few brief questions about your medical history and the reason for your visit. 4. Wait for Lemonaid’s medical team to review your consultation and get back to you within 24 hours. 5. Chat with a doctor or nurse practitioner on the phone or via video, depending on your issue. 6. Pick up your prescription, if needed, from your local pharmacy, or have your medication shipped to you using Lemonaid’s online pharmacy.
Lemonaid can prescribe medications for a wide range of conditions, including:
- Acid reflux
- High blood pressure
- Hair loss
- High cholesterol
Lemonaid doesn’t accept insurance for consultations. Most consultations cost $25. For any health issues not listed on the lemonaidhealth.com, you must pay $75 for a primary care video consultation. Some of the medical concerns you’ll need to pay $75 for include yeast infections or vaginal infections, dental pain, skin issues like rashes and eczema, and bloating, cramps, and constipation.
If you decide to use Lemonaid’s mail-order pharmacy, you’ll have to pay out of pocket for your drugs. If you get your prescription sent to a pharmacy, though, insurance may be able to cover costs. Lemonaid offers acid reflux medication for $10 a month, high cholesterol medication starting at $15 a month, and migraine medication starting at $20 a month.
Some of Lemonaid’s services have a flat monthly fee. Depression and anxiety services, for instance, are $95 per month. This fee includes monthly video consultations with a member of Lemonaid’s medical team and medication shipped to you, if prescribed. If you’re prescribed medication for anxiety or depression through Lemonaid, you will need to do a follow-up video consultation at the end of the first month in order to get a refill. If treatment is working for you, Lemonaid’s medical team can prescribe you a 30-, 60-, or 90-day supply. Your membership also includes unlimited messaging with Lemonaid’s medical team.
K Health review
K Health is a telemedicine app that allows you to text with board-certified primary care doctors — but no phone calls or video meetings. K Health’s team of medical professionals is available to chat between 9 a.m. and 11 p.m. EST, seven days a week.
Here’s how it works:
2. Create an account.
3. Type your main symptom into the search bar on the app.
4. Answer questions via chatbot. These might include how long your symptoms have been persisting, which areas in your body you feel pain, and whether certain activities make you feel worse.
5. Text with a primary care doctor.
6. Pick up your prescription, if needed, from your local pharmacy.
Some of the issues K Health’s doctors can prescribe medication for include:
- Cold and flu
- Sinus infections
- Bladder infections
- Dental infections
- Back and neck pain
- Abdominal pain
- Anxiety and depression
K Health does not work with insurance. One-time visits cost $19. This includes three days of access to, and follow up from a doctor. If you get a prescription, insurance may be able to cover costs.
K Health also offers a monthly membership for everyday care, which costs $9 per month. This includes unlimited chats with doctors, who can diagnose conditions, prescribe drugs, and order lab tests.
K Health also offers a monthly mental health membership for $19 per month. Conditions like generalized anxiety, panic attacks, and depression are covered under this membership. The $19 membership includes check-ins every two weeks with one of K Health’s doctors and unlimited access to someone on K Health’s medical team for any primary care issues. Prescription services for anxiety and depression cost an additional $10 per month. The $10 includes the cost of your medication and shipping. You will need to complete a monthly consultation with one of K Health’s doctors to receive a refill.
K Health has a 4.7/5-star rating in Apple’s app store and a 4.2/5-star rating in Google Play’s app store. Positive reviews highlight that K Health’s services are good for treating basic issues. Negative reviews note that the app sometimes crashes and randomly deletes messages.
Frequently asked questions about talking with a doctor online
– Can you talk to a doctor online?
Absolutely! You can see medical doctors, therapists, psychiatrists and specialists online easily, through one of many different providers. Most are able to go through health insurance as well.
– How do online doctor visits work?
While there is some variance based on the platform and the type of service you’re seeking, all online doctor visits function more or less the same way. You make an account online or through the service’s app, you enter your medical history (or go through an intake quiz), and then you either meet with a doctor or set up an appointment for a later date. Most platforms allow for phone calls, in-app messaging, or video-chats.
– How much is an online doctor visit?
Since there are so many options for services and providers, there isn’t one set base price, especially since most providers do take insurance, which varies person to person. Without insurance, basic medical coverage usually runs at around $100 or below, while therapy or a visit with a psychiatrist can be anywhere from $150 – $300. This does not include the cost of medication.
– Are online doctors any good?
Yes! While of course there’s no way to guarantee that every single doctor will be a perfect fit for every single person, online doctors are not in any way “less-than” traditional doctors.
– What is the best online doctor app?
Given the variety of services offered, and that everyone has different priorities when it comes to healthcare, there really is no “best”, though there is likely a “best for you.” It depends on what you’re looking for, whether it be quick and as-needed, or in-depth on-going care. It also depends on if you’re seeking physical or mental/emotional care, because not all providers offer both, or if they do, they offer them in different ways. It also depends on how much you can spend, and what kind of insurance you have (and if the provider accepts it). At the end of the day, finding the “best” online doctor app isn’t any more feasible than finding the “best” doctor; what’s best for someone else may not be best for you. And that’s okay! If one provider doesn’t work out, there are clearly many more options to choose from as you move along your healthcare journey.
Looking for a pharmacy near me or online?
The following companies make it easier than ever to get prescription meds delivered right to your door or sent to your local pharmacy for pickup.
Amazon Pharmacy delivers prescriptions to your door in discreet packaging. They offer a variety of medications for short-term and chronic illnesses, in both the brand-name and generic versions. Search for your medication to request a prescription and see pricing with and without insurance. Amazon Pharmacy also offers 24/7 phone support from pharmacists.
Amazon Pharmacy currently delivers to 45 states. Their services aren’t available in Hawaii, Illinois, Kentucky, Minnesota, and Louisiana. All Amazon Pharmacy customers get free four- to five-day delivery. If you’re an Amazon Prime member, you’ll get free two-day delivery.
Amazon Pharmacy accepts most insurances. Amazon Prime members without insurance can save up to 80% on generic meds and 40% on brand-name prescriptions. If you’re a Prime member, you’ll also get a printable Prime savings card which you can also use at participating pharmacies, like Walgreens and Walmart. (Here’s the full list of participating pharmacies.)
Amazon Pharmacy is URAC (Utilization Review Accreditation Commission)
accredited. URAC is an independent, third-party, nonprofit organization founded in 1990 to advance the healthcare industry. Amazon Pharmacy is also NABP (National Association of Boards of Pharmacy) accredited. In order to be NABP accredited, a digital pharmacy must meet the highest standards of pharmacy care.
Blink Health offers discounted prices on more than 15,000 prescriptions. They negotiate with the pharmacy industry to bring you the lowest prices possible—even if you don’t have insurance. Blink Health’s technology analyzes your insurance, copay, and deductible to come up with the lowest prices for you.
You have the option of ordering through Blink Health and picking up your drugs at your local pharmacy, or you can have your medications shipped directly to you for free. Blink Health ships via USPS First Class or UPS, and you can sign up for auto-refills if you want. Delivery is available to all 50 states.
Positive reviews note Blink Health’s simplicity and cost-effectiveness, and iTunes reviews average 4.6/5-stars. Blink Health has an A+ rating from the BBB, but only a 2.25/5-star customer rating on the BBB site. Slow delivery times are the most common complaint.
Lemonaid is a telemedicine platform that offers virtual doctors’ visits and online pharmacy services. Simply sign up for an account, select your condition, and begin a consultation (most consultations have a $25 fee). A licensed medical practitioner will review your consultation, ask follow-up questions as needed, and prescribe any necessary meds.
Lemonaid is available in all 50 states and offers free two- to three-day delivery for all prescriptions. You also have the option of selecting expedited shipping (for a fee) so you can get your drugs as early as the next business day. Lemonaid will also send your Rx to your local pharmacy if you’d prefer to pick up your meds in person.
If you use Lemonaid’s online pharmacy, you’ll need to pay out of pocket even if you have insurance. (According to Lemonaid, their prices tend to be lower than retail prices.) If you have your Rx sent to a pharmacy, insurance may cover costs, depending on your plan.
Lemonaid recently raised an additional $33 million in funds from venture capitalists to expand its services. This new funding will allow them to add more doctors to their team and increase the number of conditions they’re able to treat. Investor Alejandro Weinstein, of Olive Tree Ventures, said in a written statement that Lemonaid is “taking a cutting-edge approach to addressing the backlog of need in today’s healthcare environment.”
Lemonaid has a 4.53/5-star rating from the BBB. Reviewers say using Lemonaid is “easy, convenient with no hassle” and that company is “fast and responsive.”
Nurx delivers prescription medications and at-home testing kits right to your door. Nurx specializes in sexual health, providing birth control, emergency contraception, genital herpes treatment, oral herpes treatment, STI testing, HPV screening, and HIV prep. The company also offers migraine treatment.
To use Nurx, sign up for an account and answer a few questions. Nurx’s licensed medical team will review your responses, then write an Rx. You’ll get your meds shipped directly to you in discreet packaging. Consultation fees aren’t covered by insurance. Most consultations cost $15, but migraine consultations are $60.
Nurx mails prescriptions to 30 states (see the full list here). Shipping is free on all orders, and Nurx will send you a three-month supply at a time. If you’d like a one-month supply instead for any reason, there’s a $5 processing fee.
Nurx accepts most insurances, and many of the birth controls they offer are totally covered by insurance. Without insurance, birth control starts at $15 per month. (You must contact Nurx directly for a price estimate if you don’t have insurance.)
Prices vary for at-home testing kits. STI testing, for example, is $75 with insurance, plus any additional copays or deductibles. The basic STI testing kit is $150 without insurance. HPV testing is $49 with insurance, plus any additional copays or deductibles, or $79 without insurance.
Positive reviews say testing is “easy to do” and comes with “quick results.” Positive reviews also note how convenient Nurx is when you can’t make it into a doctor’s office. Nurx has a B- rating from the BBB, with a 1.17/5-star customer rating on the BBB site. Negative reviews note that there is often a long wait time to hear back from Nurx’s medical team as well as slow delivery times.
The Pill Club
The Pill Club makes it easy to get birth control without visiting a doctor’s office. The Pill Club’s team of licensed pharmacists can prescribe you any of a number of FDA-approved birth control methods, including the pill, the Annovera ring, female condoms, or emergency contraception. They offer over 100 brands of the pill to make finding your perfect match easy.
The Pill Club is currently able to prescribe birth control in 43 states (see the full list here), but they can ship to all 50 states if you want to transfer your existing Rx to them. All orders come with free three to five day shipping in discreet packaging. You can choose to get shipments once a month, once every three months, or once a year.
The Pill Club accepts most insurance plans. If you have insurance, most birth control prescriptions will be free, but some may have a copay. Online consultations are also free if you have insurance. Without insurance, birth control prices start at $9 per month for a year’s supply, and you’ll also have to pay a $15 annual consultation fee.
The Pill Club is accredited by both the URAC and NABP and was founded by Nick Chang, MD, a Duke University-educated doctor. The Pill Club has a B- rating from the BBB and a 3.7/5-star customer rating on the BBB site. Positive reviews not how convenient, easy, and reliable The Pill Club’s services are, while negative reviews call attention to long wait times to receive birth control.
SimpleHealth is an online birth control provider, prescribing and selling the pill, patch, and ring.
To use, sign up for an account, then start a consultation, which comes with a one-time $20 fee. You’ll be asked to answer a few questions and provide your medical history. A licensed doctor will review your info within 72 hours and help you determine the right birth control prescription for you. Your birth control will then be shipped to you.
SimpleHealth is currently available in 27 states (see the full list here). All prescriptions are sent for free in discreet packaging via USPS First Class shipping. The Annovera ring requires a signature upon delivery. You’ll receive automatic refills, which should arrive three to seven days before you’re expected to run out. You’ll be billed automatically each month. If you’d like to cancel, you must do so at least seven days before your refill is due to avoid being charged. SimpleHealth can also transfer your prescription to your local pharmacy if you’d prefer to pick it up in-person.
SimpleHealth reports that with insurance, the cost to the customer for birth control pills is usually $0. If you don’t have insurance, prices start at $15 per month.
SimpleHealth has a 2.9/5-star customer rating on Trustpilot. Positive reviews highlight the company’s hassle-free service, with one customer even saying the company offers “the best service EVER.” Negative reviews, meanwhile, call out slow shipping times.
Wisp is an online sexual and reproductive health care provider. They offer birth control prescriptions, emergency contraception, cold sore and herpes treatments, and treatments for yeast infections, urinary tract infections, and bacterial vaginosis.
To get a prescription from Wisp, choose your preferred medication and checkout. A doctor will review your request within 24 hours. Once they’ve approved your request, your drugs will be shipped for free. Expect for your package to arrive in three to five days. Wisp ships to all 50 states. If you need meds ASAP, you can opt to have your prescription sent to your local pharmacy.
All Wisp prescriptions must be paid out of pocket. (Birth control starts at $16 per month, while cold sore treatment starts at $10 per month, for example.) You have the option of ordering a three-month supply at a time, with your first month free. You’ll see the amount subtracted from your quarterly tab during checkout.
Wisp has LegitScript Certification. LegitScript is a third-party certification expert in the healthcare industry.
Wisp has a 4.9/5-star rating on Trustpilot. Reviews highlight the company’s convenience, efficiency, and affordability.